Privacy Policy

Last Updated: 4 Dec 2025

Germazed (“Germazed.com”, “we”, “our”, or “us”) is an auction house and antiques trading brand offering products, auctions, and related services online and in our showroom. This Privacy Policy explains how we collect, use, store, share, and protect the personal information of visitors, buyers, sellers, and users (“you” or “your”) who access our website or services.

By using Germazed.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide Directly

We may collect the following information when you interact with us:

• Name, phone number, email address
   
• Billing and shipping address
   
• Payment details (processed securely by third-party payment providers; we do not store credit card numbers)
   
• Account login details if you create a user account
   
• Information submitted for auctions, such as item descriptions, photos, or valuation data
   
• Communications you send to us via forms, email, WhatsApp, or social media
   

1.2. Information Collected Automatically

When you browse Germazed.com, we may collect:

• IP address
   
• Browser type, device type, and operating system
   
• Pages viewed, time spent, and usage data
   
• Cookies and tracking technologies (if enabled on the site)
   

1.3. Information From Third Parties

We may receive information from:

• Payment processors
   
• Delivery partners
   
• Social media platforms if you interact with our pages
   
• Online marketplaces (if you contact us through them)
   

2. How We Use Your Information

We use collected data to:

• Process purchases, bids, and auction participation
   
• Verify user identity and prevent fraud
   
• Provide delivery and customer support
   
• Improve website performance and user experience
   
• Send updates about auctions, offers, and products (only with your consent)
   
• Maintain legal, regulatory, and accounting compliance
   

3. Legal Basis for Processing (EU / GDPR Users)

For users in the European Union or EEA, we process personal data based on:

• Performance of a contract
   
• Legitimate business interests
   
• Compliance with legal obligations
   
• Your explicit consent
   

4. How We Share Information

We do not sell your personal information. We may share it only when necessary with:

• Payment gateways to process transactions
   
• Shipping and delivery companies
   
• IT service providers, website hosts, and analytics tools
   
• Legal authorities if required by law, fraud investigations, or judicial processes
   

All third-party partners are obligated to protect your personal data.

5. Cookies & Tracking Technologies

If cookies are enabled on the website, they may be used to:

• Remember your preferences
   
• Analyze site traffic and performance
   
• Support secure login, bidding, and cart features
   

You can disable cookies through your browser settings, but certain features may not work properly.

6. Data Storage & Security

We apply industry-standard technical and organizational measures to protect your personal information from:

• Unauthorized access
   
• Loss or destruction
   
• Misuse or alteration
   

Data may be stored on secure servers located in Europe or other jurisdictions depending on our hosting provider.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
   
• Meet legal or tax obligations
   
• Resolve disputes
   
• Maintain business records
   

You may request deletion of your data unless retention is required for legal purposes.

8. Your Rights

Depending on your jurisdiction (including GDPR), you may request:

• Access to your personal data
   
• Correction of inaccurate information
   
• Deletion (“right to be forgotten”)
   
• Restriction of processing
   
• Data portability
   
• Withdrawal of consent
   
• Opt-out from marketing communications
   

Contact us using the information below to exercise your rights.

9. International Data Transfers

Your information may be transferred and stored outside your home country.
We use appropriate safeguards—such as secure servers and data-processing agreements—to ensure protection.

10. Children’s Privacy

Germazed.com is not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.

11. Links to Third-Party Websites

Our website may contain external links.
We are not responsible for third-party privacy practices or their content.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The updated version will always appear on this page with a new “Last Updated” date.

13. Contact Us

For questions, requests, or privacy concerns, contact us at:

Germazed Auction House and Antiques Showroom
Email: info@germazed.com
Phone: +961 3 854 354
Website: Germazed.com
Location: Baabda, Yarzeh, Lebanon